Everything you may want to know about your order, our products, and shopping with Parrolle.
ORDERS & SHIPPING
Which countries do you ship to?
We currently ship to the countries available at checkout and are continuing to expand. If your country isn't available yet, you can request it through Request Your Country in our footer.
How long does order processing take?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
How can I track my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I change or cancel my order?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
RETOURNS & ORDERS
What is your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What should I do if my order arrives damaged or incorrect?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.