Política de envío

Shipping Policy

At Parrolle, we are committed to delivering your order as safely and efficiently as possible.

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary during high-demand periods, launches, holidays, or promotional events.

Estimated shipping times may vary depending on the destination country and local carrier operations.

Please note that international shipping may take longer due to customs procedures or local delivery conditions.

Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.

Parrolle is not responsible for delays caused by customs clearance processes or unpaid import charges.

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking updates to appear after shipment confirmation.

Customers are responsible for providing accurate shipping information at checkout.

Parrolle is not responsible for orders lost or delayed due to incorrect or incomplete shipping addresses provided by the customer.

For shipping-related questions or assistance, please contact:

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT-5)

We aim to respond within 24–48 business hours.